Terms of service

Terms of Service

Last Updated: July 5, 2026

Welcome to KERMIS. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General

KERMIS reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By placing an order through our website, you confirm that you have the legal authority to make the purchase or have obtained the consent of a parent or legal guardian where required.

3. Products

All KERMIS products are made to order. Product images are for illustration purposes only. While we strive to display product colors accurately, actual colors may vary slightly depending on your device's display settings.

We reserve the right to discontinue or modify products, designs, prices, and availability at any time without notice.

4. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise.

Payment must be completed before an order is processed, except where Cash on Delivery (COD) is offered.

KERMIS reserves the right to refuse or cancel any order in cases of pricing errors, suspected fraud, payment issues, or other unforeseen circumstances.

5. Order Processing

Each product is manufactured after your order is placed. Processing and shipping times are estimates and may vary due to demand, holidays, courier delays, or other circumstances beyond our control.

6. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

KERMIS is not responsible for delays caused by courier services, weather conditions, natural disasters, strikes, customs procedures, or other events outside our control.

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order is returned due to an incorrect or incomplete address.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service. By placing an order, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to logos, graphics, artwork, product designs, photographs, videos, text, and branding, is the exclusive property of KERMIS and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission from KERMIS.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's functionality or security.

  • Copy, scrape, or reproduce website content without permission.

  • Upload or transmit malicious software or harmful code.

  • Misuse promotional offers, discount codes, or referral programs.

KERMIS reserves the right to suspend or terminate access for users engaging in prohibited activities.

10. Limitation of Liability

To the fullest extent permitted by law, KERMIS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by you for the relevant order.

11. Third-Party Services

Our website may use third-party payment gateways, shipping providers, analytics services, or other service providers. KERMIS is not responsible for the policies or practices of these third parties.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of KERMIS products shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of KERMIS's principal place of business.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.