Shipping policy

Shipping Policy

Last Updated: July 5, 2026

Thank you for shopping with KERMIS. Every product is made to order, which means your order is printed and prepared specifically for you after it is placed.

Order Processing

Orders are typically processed within 2–5 business days.
During product launches, sales, or festive seasons, processing times may be longer due to increased order volumes.
Orders are processed only after successful payment confirmation.

Shipping Time

Once your order has been dispatched, estimated delivery times are:

Metro cities: 2–5 business days
Other locations within India: 4–8 business days
Remote or difficult-to-access locations: Delivery may take additional time.

Please note that these are estimated delivery timelines and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking link to monitor the progress of your shipment.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any free shipping offers will be clearly communicated on our website.

Delivery Delays

While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

Adverse weather conditions
Public holidays
High order volumes
Courier operational delays
Natural disasters or other unforeseen events

KERMIS is not responsible for delays caused by courier partners once an order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

If an order is returned due to an incorrect or incomplete shipping address, failed delivery attempts, or refusal to accept delivery, additional shipping charges may apply for re-dispatch.

Cash on Delivery (If Available)

If Cash on Delivery (COD) is offered, it will only be available for eligible pin codes. KERMIS reserves the right to disable COD for certain products, locations, or order values.